Assisting our customers in clinical operation with emphasis in focused patient outcomes, patient care efficiencies, cost containment/reduction as well as customer value propositions.
Technical responsibilities may include evaluation of business processes, recommending process changes, process documentation, problem identification, hardware/software specification and/or design, change management, testing recommended strategies, identifying training needs and solution deployment.
Assisting in the creation and development of our consultative services.
Development of relevant metrics that demonstrate achievement of clinical, operational, and financial values.
Actively support product training and implementation through defined implementation processes, access to eLearning, onsite and remote training, and consistent follow‑up to ensure adoption and optimal utilization of our solutions/products.