Position Overview
POSITION DESCRIPTION:
Responsible for overseeing the medical assisting staff and other specified areas of the office in collaboration with office Nursing Leadership and the Practice Manager. This includes accountability for efficient patient/work flow, customer satisfaction, staff satisfaction, productivity and achievement of operational goals as defined by practice leadership.
ESSENTIAL JOB FUNCTIONS:
Supervises day-to-day operations of assigned areas to ensure efficient, fiscally responsible and customer responsive procedures and operations. Assists with recruitment, hiring, orientation, training and coaching of MA staff, in accordance with IHA service and human resource guidelines. Effectively organizes training materials for new employees, maintaining the most recent version. Ensures efficient and effective scheduling for the MA staff and maintains Time & Attendance program; coordinating timekeeping and time off requests. Fi...