Position Overview
We are seeking a dedicated and experienced Clinical Contract Services Manager to oversee and manage one of our growing client accounts located in the California Bay Area. This role will require the individual to be onsite to build and develop positive working relationships with the client. The ideal candidate will have a strong clinical background, combined with management and training experience to ensure seamless operations and client satisfaction. Duties and Responsibilities * Acts as liaison between the client and internal teams, ensuring effective communication and alignment with client needs. * Perform QA site visits to assess potential staff proficiencies, opportunities to expand training initiatives and/or incorporate advanced training methodologies * Partner with Human Resources to address employee performance and/or training issues. * Build and maintain strong relationships with leadership, clinic managers, employees, and stakeholders. * Support onboarding and orientation ses...