Position Overview
GENERAL SUMMARY:
Under the general direction of the IT Director, Operations Director, IT Manager or delegate, the Clinical Communications Analyst will lead the support and documentation of clinical and operational workflows, integrations, and call schedules for clinical communications. Formulates and defines scope in conjunction with operational leaders for clinical communication workflows and integrations. Identifies and leads efforts to solve and improve complex workflows, call schedules and usability. Establishes and maintains a user experience library in support of clinical communication features and functions. Utilizes full technical knowledge of the clinical and operational environment to support system and local level processes and procedures. Provides expertise and guidance for clinical communication tool users in communication best practices. The Clinical Communications Analyst is responsible for identifying opportunities to enhance communication among care teams thro...