Position Purpose:

We are looking for an experienced Clinical Care Team Leader to lead a team of clinical professionals responsible for managing clinical and financial risk for high-risk beneficiaries. This role plays a critical part in promoting health-seeking behaviour, supporting beneficiaries, and coordinating care with family practitioners and key stakeholders. Reporting to the Clinical Care Manager, the successful candidate will provide strong operational leadership while ensuring compliance, quality delivery, and continuous improvement across the clinical care function.

Experience & Qualifications Registered Nurse with a 3- or 4-year medical qualification 5–8 years’ experience in: Managed care & Health risk management Clinical customer service within the Medical Scheme Administration industry or similar Previous experience managing a clinical team will be advantageous KEY RESPONSIBILITIES Compliance & Risk Management Analyse and produce client-specific and business repor...