Position Overview
Summary:
Greets, instructs, directs and schedules patients and visitors. Serves as a liaison between patient and medical support staff. May assist with various duties within the clinic. Verifies insurance benefits and assists with referrals. Collects payments and prepares cash for deposits.
Responsibilities:
Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database. Assures that information in patient account is accurate.Assists with answering phones, taking messages and assisting with patient and staff inquiries.Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner.Schedules appointments for patients in accordance with physician guidelines.Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested. The following duties may also be performed:
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