Job Responsibilities

Appointment and Patient Flow Management

• Manage appointments for walk-in patients, phone calls, and WhatsApp inquiries.
• Send reminders for upcoming appointments.
• Follow up with patients who missed their appointments (defaulter tracing).
• Call patients into the consultation room when it’s their turn.
• Retrieve medications prescribed by the doctor and present them for cross-checking.
• Collect payments and issue receipts.
• Arrange follow-up appointments.