As a Clinic Associate at Health Strat, you're a pivotal team member dedicated to maintaining operational efficiency and ensuring positive patient experiences. Your primary responsibility is to be the go-to support, actively guiding and assisting users in accessing Intellect's clinical sessions through various channels, including email, chat, and call support. What you'll do: Operational Efficiency: Collaborate with the medical team to ensure the smooth operation of the clinic.
Perform frontline services and general administrative duties, such as answering phone calls and maintaining Electronic Medical Records (EMR).
Handle patient care duties, including registration, appointment maintenance, dispensing medications, and chaperoning doctors during clinical tasks.
Manage cashiering duties, including payment collection and filing.
Oversee inventory tasks, including stock checking, updating, and ordering.
Maintain cleanliness and hygiene standards within the clinic.
Client...