Oversee and support frontline operations, including patient registration, appointment scheduling, referral coordination, and cashiering duties when required.
Attend to walk-in patients, phone enquiries, and emails in a timely and professional manner, ensuring high standards of patient service.
Provide guidance and support to Clinic Assistants to ensure smooth daily clinic operations.
Perform chaperone duties and assist in explaining medical procedures to patients when necessary.
Support doctors in language translation when required to facilitate effective communication with patients.
Ensure accurate and well‐organised patient records in compliance with clinic and regulatory requirements.
Monitor and manage drug inventory, including stock checks, ordering coordination, and ensuring proper storage and documentation.
Ensure proper maintenance of clinic facilities to maintain cleanliness,...