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⏰ Full-time

Client Success Manager

Copier Careers
Location 📍 Hanover, United States
Posted 📅 June 07, 2026
Work Type ⏰ Full-time

Position Overview

Our client is seeking a results-driven Client Success Manager to serve as the primary strategic partner for their IT clients in Morris County, NJ. This is a relationship-focused role centered on client satisfaction, technology advocacy, and long-term business alignment.

The Mission


You will act as the bridge between client business goals and our technical solutions. Your success is measured by your ability to conduct high-level strategic reviews, manage IT lifecycles, and ensure clients have every technical advantage to run securely and efficiently.


Core Responsibilities

  • Strategic Advisory: Lead Quarterly Business Reviews (QBRs) and facilitate discussions on future business enhancements.

  • Lifecycle Management: Identify end-of-life assets, prepare hardware upgrade quotes, and manage annual IT budgets for clients.

  • Consultative Sales: Partner with Solutions Architects to recommend services that add genuine value rat...
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    Job Details

    Employment Type
    Full-time
    📊
    Category
    Operations Specialties Managers
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Hanover, United States