Responsibilities

FactSet’s Client Solutions Associates are the essential connection between our clients and our software business. Their expertise ensures that FactSet’s client service is unrivalled in the industry and means we have a client retention rate over 90%.

Our Client Solutions Associates deliver excellent customer service, are naturally good relationship builders and have a keen eye for detail. They are inquisitive, data literate and effective problem solvers. Combining knowledge of the industry and technical expertise, Client Solutions Associates work closely with our investment management and investment banking clients to ensure that they are seamlessly integrating our software into their investment process.

Our consultants provide consulting and support to financial professionals who use FactSet. It is a comprehensive financial information terminal that integrates hundreds of financial and economic databases with the industry's leading financial...