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⏰ Full-time

Client Services Team Lead

IQVIA
Location 📍 Richmond, United States
Posted 📅 June 15, 2026
Work Type ⏰ Full-time

Position Overview

**_To be eligible for this position, you must reside in the same country where the job is located._**

**Job Overview**
Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused.

**Essential Functions**

+ Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.
+ Assists team members to build, establish, and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.
+ Ensures, through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality.
+ Partners with the account manager and clients to derive optimum value from IQVIA products and services by explaining and expandin...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Richmond, United States