Reviews, monitors and ensures completeness and timely updates on Membership movements and timely response to Clients’ requests
Plans, monitors and evaluates Team performance in adherence to the turn‑around‑time (TAT) ensuring Client satisfaction
Collates data, analyzes and validates accuracy and completeness of the required reports prepared by Staff before endorsement to Immediate Superior or requesting parties
Reviews and ensures all submitted reports are quality‑compliant
Plans, monitors, and evaluates Team’s performance in achieving target, KRAs and KPIs. Ensure timely implementation of performance feedback
Educational Requirement
College graduate of 4‑year course
Experience And Training
With 2 to 4 years experience handling account management