Implements the TotalSource Solution for new clients.
Uses a consultative approach to assess current state, map to the PEO co-employment structure and develops solutions where gaps exist.
Manages client expectations throughout onboarding, anticipates and overcomes configuration and compliance issues to ensure a smooth transition.
Owns the results of Implementation Surveys, Client Satisfaction and first year Retention.
Responsibilities:
Analysis: Conducts client conversion and benefits meetings; reviews and confirms components of Payroll, Benefits, Risk and Safety, 401(k), co-employment practices and Human Resources in a consultative manner with the Key Client contact(s). Ensures understanding of the co-employment relationship. Initiates and implements the products and services as outlined in the contract. Analyzes complex requirements for Payroll, Benefits, Human Resource policies and procedu...