+ Manage and coordinate assigned client accounts to ensure timely, accurate, and profitable delivery of services

+ Clearly document, communicate, and maintain program requirements across internal teams

+ Collaborate closely with Operations, Quality Assurance, Support Services, Sales, and Business Development teams to deliver a seamless client experience

+ Prepare client proposals, reports, technical documentation, and leverage data insights to enhance program value

+ Provide technical consultation directly to clients or through coordination with internal subject matter experts

+ Respond promptly and professionally to client inquiries and follow up on requests

+ Build strong client relationships through proactive communication and understanding of client needs

+ Anticipate client requirements and deliver solutions in a timely and effective manner

+ Support participation in trade shows, client visits, and technical c...