*CLIENT SERVICES PROFESSIONAL MANAGER I*
 
*WHAT IS THE OPPORTUNITY?*
Responsible for managing a team of dedicated client servicing professionals. Provide support for direct reports to ensure an exceptional client service experience. Use product knowledge and standard procedures to provide proactive and reliable solutions to support colleagues. Handle escalations from and provide support to colleagues. Responsible for appropriate interpretation and implementation of all Bank policies and procedures.
 
*WHAT WILL YOU DO?*
* Entrepreneurial sense of ownership of escalated inquiries & requests, with proactive anticipation of client and colleague needs. Critical thinking to creatively resolve client issues while following standard practices and procedures. Can independently solve complex problems of a non-recurring nature. Takes a general perspective on problems and spots new, less obvious solutions.
* Provides appropriate instruction and guidance on day-...