Client Services Manager – Cramer Health

The Client Services Manager role blends client relationship management with multi-channel marketing executional expertise. A central figure in managing the relationships with clients, the Client Services Manager is accountable to maintaining a clear understanding of the needs, expectations, and working style of the clients and ensuring flawless execution of related initiatives. The Client Services Manager performs their day-to-day activities with frequent collaboration among cross-functional teams and reports to the SVP of Client Services.

In this role, you will serve as the communication bridge between clients and internal teams and are accountable to the satisfaction of clients across your assigned portfolio. You are responsible for nurturing relationships, recognizing opportunities for account growth, and ensuring on-time, quality execution of solutions aligned to the client’s strategic imperatives and business objectives. Yo...