Position Overview
Enhance client relations as a Client Services Coordinator with Bayshore HealthCare. This integral role focuses on scheduling, client inquiries, and maintaining high service standards.
Candidates must bring at least two years of customer service experience, preferably in healthcare. The Client Services Coordinator will assess client needs, ensure proper service assignments, and engage in continuous quality improvement. This role also requires participation in marketing strategies to promote Bayshore HealthCare’s services.
Key Responsibilities:
• Assess and document client service needs
• Schedule licensed and unlicensed staff for assignments
• Collaborate with funders and maintain service standards
• Notify clients of schedules and service updates
• Participate in health and safety initiatives
Requirements:
• Secondary School Diploma; post-secondary education preferred
• Two years in healthcare-related customer service
• Excellent interpersonal and organ...