Handle and document prospective client inquiries regarding requests for care and service.
Assess client service needs in consultation with the Contracts Manager or designate; schedule licensed and unlicensed employees for care and service assignments; promote consistency of caregiver assignments and coordination of services.
Report and collaborate with other funders, customers, or government programs as required.
Notify clients and field employees regarding initial and ongoing schedules.
Complete data entry and maintain accurate current scheduling.
Participate in client satisfaction activities.
Market and promote Bayshore HealthCare in keeping with the individual Branch Office Sales and Marketing.
Participate in ongoing internal and/or external continuing education activities.
Adhere to Bayshore policies and procedures.
Participate in quality activities and continuous i...