Handle and document prospective client inquiries regarding requests for care and service
Assess client service needs in consultation with the Contracts Manager or designate; schedule licensed and unlicensed employees for care and service assignments; promote consistency of caregiver assignments and coordination of services
Report and collaborate with other funders, customers, or government programs
Notify clients and field employees regarding initial and ongoing schedules
Complete data entry and maintain accurate current scheduling
Participate in client satisfaction initiatives
Market and promote Bayshore HealthCare in keeping with the individual Branch Office Sales and Marketing strategy
Participate in ongoing internal and/or external continuing education activities