Position Overview
Lead a team or teams of Client Service professionals who advise our moderate to complex Commercial Bank clients. Manage multiple internal and external relationships to provide our clients with best in class service. Help be the reason our client stay with Chase!
As a Client Service Senior Manager within the Commercial Bank you will lead the business, own a portfolio of clients and manage a group of dynamic client service managers. As a strategic leader, you will drive change through innovation & transformation, execute the firm's strategy and modernize the client experience.
**Job Responsibilities**
+ Anticipate and manage work volumes, adhering to established policies and deadlines
+ Collaborate with stakeholders to effectively resolve client issues / escalations
+ Analyze and interpret client data to identify trends and develop department strategy
+ Drive change initiatives, business strategy and technology enhancements programs
+ Manage in dynam...