**Full-Time Client Service Representative (CSR) at** **VCA Associates in Pet Care Animal Hospital**

**Job Summary:**

We are seeking a **dedicated and friendly Client Service Representative (CSR)** to join our front desk team! As a CSR, you will be the first point of contact for clients and their pets, ensuring a welcoming and positive experience. Your role is essential in supporting our veterinary team by managing appointments, client communication, and administrative tasks.

**Key Responsibilities:**

+ Provide **exceptional customer service** in person, over the phone, and via email.
+ Schedule appointments, manage patient check-ins/check-outs, and process payments.
+ Educate clients on hospital services, wellness plans, and pet care.
+ Maintain accurate patient records and handle administrative tasks efficiently.
+ Assist in handling client concerns with professionalism and empathy.
+ Work collaboratively with veterinary teams t...