Elevate client experiences with CIBC as a part-time Client Service Representative in Calgary, AB. Engage with clients to meet their banking needs while working in a dynamic environment.
This role is pivotal for client engagement within the Personal and Business Banking Team. You will assist clients with account management, transaction support, and connect them to specialized team members. Flexibility is essential as you may work evenings and weekends across multiple banking centers to optimize client service.
Key Responsibilities:
• Assist clients with day-to-day banking activities
• Resolve client issues with empathy and thoroughness
• Promote digital banking solutions for enhanced client management
• Facilitate introductions to relevant CIBC team members
• Ensure compliance with banking standards during interactions
Requirements:
• Strong interpersonal and communication skills
• Experience in customer service or client relations
• Ability to work flex...