Position Overview
Client Service Representative (FULL TIME)
We are seeking an experienced, personable “service extraordinaire” to join our team as a Client Service Representative.
**Job Type** : FULL TIME
**Pay Range** : $18-$22 depending on experience
**Shift Differentials Available**
**Why We Need You:**
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.
The CSR is the pivot around which the hospital operates and is responsible for:
+ Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
+ Scheduling and confirming appointments.
+ Placing outbound calls for follow-ups and reaching out to prospective clients.
+ Presenting and explaining fees, including processing payments.
+ Recommending, selecting, and obtaining products and services, inc...