Join the mission of GreenShield as a Client Service Representative, working directly with clients and partners to enhance health care experiences. This role emphasizes communication and problem-solving in a supportive environment.
At GreenShield, a not-for-profit social enterprise, you'll collaborate with Business Development Managers and Account Managers. Your role focuses on educating clients about processes while problem-solving together. With a commitment to holistic care, you'll ensure a smooth client onboarding experience and enhance client engagement across the board.
Key Responsibilities:
• Serve as the voice of GreenShield to clients
• Educate plan administrators on processes and tools
• Implement new clients and facilitate unique requirements
• Attend and support client meetings proactively
• Generate quality reports from Advantage for executives
Requirements:
• Minimum 5 years in benefits or related fields
• Post-secondary degree or diploma requ...