Enhance client relationships as a Client Service Manager at ADP, specializing in retirement plan services. This pivotal role ensures exceptional communication, client retention, and service delivery at every step.
As a Client Service Manager I at ADP, you will be the primary contact for clients dealing with retirement plans. Your responsibilities will include troubleshooting issues, communicating about plan administration, and supporting legislative requirements. You will actively engage with plan sponsors to ensure optimal service and client satisfaction.
Key Responsibilities:
• Maintain relationships with retirement plan sponsors
• Communicate effectively regarding service delivery
• Monitor compliance with legislative requirements
• Assist clients with plan changes and education workshops
• Conduct annual plan reviews for asset management
Requirements:
• Up to 1 year of client service experience
• Bachelor’s degree or equivalent education
• Skills in...