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S UMMARY OF J OB P URPOSE AND F UNCTION

The Client Service Coordinator (CSC) drives the f low of clients and p ets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and p ets), ensures good communication with associates and clients, and coord inates the care of clients and p ets in a hap py, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.


E SSENTIAL R ESPONSIBILITIES AND T ASKS

+ Live and exemplify the Five Principles of Mars, Inc. within self and team.

+ Actively recruit new clients by promoting hospital services and route the flow of clients and p ets to ensure superior client care and maximum productivity ...