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Client Service Coordinator
Summary of Job Purpose and Function
The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Essential Responsibilities and Tasks
Lead the Cycle of Service for the veterinary medical team. This includes actively recruiting new clients by promoting hospital services. It also includes routing the flow of clients and pets to ensure superior client care and maximum productivity of the...