Position Overview
Summary
The Client Service Associate reports to the Financial Advisor and is critical to appropriately leveraging Advisorsβ time. This position utilizes excellent customer service and problem-solving skills to confidently provide information and education to clients in a timely, efficient, and professional manner.
Essential Duties and Responsibilities
+ Assist in client meeting preparation and follow-up including assembling requisite paperwork, report generation, appointment scheduling and post-meeting documentation
+ Manage client needs regarding processing, service, and problem resolution in a timely and accurate manner while ensuring documentation and record keeping adheres to compliance standards
+ Successfully partner with Broker Dealer for new account establishment, account maintenance, and compliance
+ Process, submit, and service all account paperwork/requests; follow through to completion utilizing paperless procedures (including eSignatur...