Position Overview
Client Service Administrator
Hire Resolve's client who is in the Metering Industry is seeking a motivated and detail-oriented Client Service Administrator to join their team in the Western Cape. The successful candidate will be responsible for providing excellent customer service, managing client accounts, and assisting with utility management services.
Responsibilities: - Manage client accounts and ensure prompt resolution of any issues or concerns
- Serve as the main point of contact for clients and address any queries or requests in a timely manner
- Coordinate with utility providers to ensure accurate billing and timely payment of invoices
- Assist clients with setting up new utility services and upgrades as needed
- Prepare and review reports related to utility consumption and cost savings for clients
- Work with the operations team to implement energy-saving initiatives and improvements for client...