Posted On: 15th July 2024

Client Relationship Manager – Hinckley – Office based – £28,000

Are you someone who thrives on communicating and driving success? Do you work well under pressure with a positive “can-do” attitude? This could be for you!

This is a fantastic opportunity which requires you to promote and manage our client’s reputation. You will be responsible for driving positive reviews and feedback from their clients and employees to showcase the services they are providing. You will also be required to resolve any negative reviews and feedback with a positive outcome, ensuring that you are delivering excellence in service by providing fast client focused solutions. It is an exciting time to join the business as they go from strength to strength.

Day to day responsibilities:

* Ownership of and primary contact for customer feedback including responding to reviews, feedback, FCA regulated and non-regulated complaints.
* Proactiv...