Client Services Manager

Location: Hybrid (UK-based, 3 days onsite)

Salary: circa. £40,000

Hours: Permanent, full-time (39.5 hours per week)

Position Summary:

Our client is seeking a driven and customer-focused Client Services Manager to support the onboarding, delivery, and ongoing management of a premium client portfolio. This role is responsible for ensuring exceptional service delivery, maintaining high levels of client satisfaction, and identifying opportunities to grow client accounts.

Key Responsibilities

Lead and manage key client relationships, ensuring consistent and effective communication

Develop a strong understanding of internal functions (marketing, technical, data/insight, operations) to support client delivery

Attend and present in client meetings, providing updates on performance, products, and market trends

Manage client requests and coordinate with internal stakeholders to deliver solutions efficie...