**About This Position**

Act in a lead capacity while assisting our Commercial customers with meter installations and removals. This role will also manage commercial utility accounts with billing and service transactions with the expectation of performing high level research.

**Job Description:**

Client Relationship Analyst

**Purpose:**

Under general direction, this position plans, manages, and coordinates key account and mid-market client relationship activities for Austin Energy (AE).

**Duties, Functions and Responsibilities:**

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

+ Provides direct, one-on-one, expertise and services, ensuring commercial, industrial and residential customers obtain and maintain efficient use of utility services.
+ Develops and evaluates plans for a variety of projects, programs, and acti...