Position Overview
The CRR EM is responsible for retaining existing client relationships through usage, retention, and additional revenue. Manages the ongoing relationship with existing small to medium market clients by:
+ Leveraging technology to ensure they see a return on current and future investments.
+ Identifying and developing additional revenue opportunities to add to their portfolio.
+ Maximizing employee and client usage of Paycom solutions
**RESPONSIBILITIES**
+ Provide strategic recommendations to clients on ways to streamline processes, increase usage and value of current portfolio, and expand solutions that align with client goals and initiatives.
+ Proactively analyze, clarify, and validate client needs on an ongoing basis.
+ Partner with EMAR/TSR/CRR to ensure a smooth and effective transition and continuity of exceptional customer service.
+ Consult the client to identify opportunities for further business process improvements, and prepare a com...