Key Responsibilities

- Act as the first point of contact for all walk-ins and channel partners, ensuring a professional welcome

- Manage walk-in registration, data entry, and allocation through CRM systems

- Ensure seamless coordination between customers and sales teams for site visits

- Deliver a premium front-end customer experience including seating, assistance, and coordination

- Maintain accuracy in MIS, reporting, and customer data management

- Ensure smooth functioning of sales gallery including facilities, cleanliness, and readiness

- Coordinate with housekeeping, vendors, and internal teams for daily operations

- Handle basic customer queries and escalate as required

Must-Have Criteria

- 2–4 years of experience in front office or customer handling roles

- Strong communication, grooming, and interperso...