Position Overview
The Client Relations Associate is responsible for providing customer service relative to account opening, time deposits, client inquiries, after sales service, accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies, remittances and miscellaneous transactions.
Responsibilities:
- Performs start and end of day banking activities.
- Processes Fund transfers/CBL and over-the-counter transactions pertaining to cash and check deposits, withdrawals, encashments, foreign currencies, inward/outward remittances and other miscellaneous transactions and makes decisions up to $ 30K SGD.
- Monitors maturities of Time Deposits and coordinates with clients for instructions.
- Briefs, orients prospective clients on bank products and services, cross-sells bank products and provides service by actively volunteering assistance.
- Acts a...