Overview Facilitate, coordinate and provide direction for the Group CRM/Billing and Payments vision, strategy and value proposition, including identifying and designing new monetisation capabilities to support business and tech for tech growth through technology initiatives. Own and drive the portfolio roadmap, including CRM/Billing and payment activities across all business areas and drive the solution delivery within the Technology space This role will closely align with the BAU Functional Heads for the MCG business units (MCSA, MAH, CV, NMS) and relevant associated functional streams in EBS. The core activity will drive the delivery of pertinent technology initiatives and direct the implementation of technology replacements and any operating model designs and changes required The incumbent is required to liaise with stakeholders across all levels of the organisation and business units to identify focus areas, unpack business value in conjunction with key business stakeholders, gathe...