Join IFDS as a Client Operations Specialist in Toronto and engage with international clients to enhance their experience. Deliver exceptional service by managing inquiries and processing transactions effectively.
This permanent role at IFDS focuses on developing strong client relationships and ensuring precise transaction reconciliation. The specialist will be the primary contact for client needs, addressing and resolving inquiries in a timely manner. With responsibilities covering both complex and standard transactions, this role demands a strong analytical approach and customer service orientation.
Key Responsibilities:
• Manage daily client service delivery and maintain relationships
• Liaise with clients and internal teams for service needs
• Execute trade instructions across multiple transaction types
• Resolve inbound client inquiries via calls and emails
• Participate in designated special projects as needed
Requirements:
• 3+ years in the financial se...