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Client Onboarding Manager

Citigroup
Location 📍 Tampa, United States
Posted 📅 June 04, 2026
Work Type ⏰ Full-time

Position Overview

We are seeking a highly motivated and experienced Client Onboarding Manager to join our FI Services Onboarding for Investor Services team. The successful candidate will have a strong background in program and project management, with a primary focus on supporting the global documentation and workflow creation of our client onboarding processes. This role is critical in ensuring that our onboarding procedures are efficient, standardized, and well-documented to support our global operations and future automation initiatives.

**Key Responsibilities**

+ **Workflow and Process Mapping:**
+ Design, develop, and maintain detailed end-to-end workflow and process maps for all global client onboarding activities.
+ Analyze existing workflows to identify inefficiencies, bottlenecks, and opportunities for improvement.
+ **Program and Project Management:**
+ Lead and manage strategic projects aimed at enhancing and standardizing client onboarding processes across dif...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Tampa, United States