Position Overview
**Purpose of Position**
This is an exciting opportunity to join a fast-paced, dynamic team at the forefront of client growth and onboarding success.
**Key Tasks**
- Conduct initial screening to ensure leads meet Awin's standards.
- Follow established onboarding workflows, processes, and documentation in Salesforce and other internal systems.
- Monitor Technically Signed off clients and ensuring they understand what is missing from their profile to get them live asap.
- Maintain regular communication with clients throughout the onboarding phase to answer questions and provide guidance through the Salesforce Console.
- Escalate issues or delays proactively to the Onboarding Team Leader to ensure resolution and avoid service disruptions.
- Participate in team meetings, training sessions, and knowledge sharing to stay updated on new system updates, and best practices.
- Contribute ideas to improve onboarding efficiency, client satisfaction, and team performance.<...