Responsible for day-to-day coordination of all aspects of client’s business requirement ensuring consistent and good service level are delivered to clients.
Provide customer service support by corresponding to attend client’s enquiries and requirement on order information/status, quotation, shipping, etc with emphasis on accuracy and timeliness.
Advising client on delivery schedule and inventory availability.
Work closely with all cross-functional teams to ensure clients’ operational requirements are met and/or manage client expectations.
Provide business reports to Management and client on a weekly/monthly basis.
Requirements
Minimum Diploma/Degree in Business or equivalent.
1-2 years of working experience in client relations/customer se...