Position Overview
Responsibilities - Coordination of client’s business requirement to ensure good service level are delivered to clients.
- Attend client’s enquiries and requirement on order information/status, quotation, shipping, etc
- Advising client on delivery schedule and inventory availability.
- Follow up closely to ensure resolution of all problems and issues from Clients.
- Work with cross-functional teams to ensure clients’ operational requirements are met
- Initiate continuous processes improvement.
- Provide business reports to Management and client on a weekly/monthly basis.
- Participate in Demand planning with the client when require
Requirements - Diploma in any discipline with 2 years in order management or customer service.
- Experience in supply chain, logistics and manufacturing preferred.
- Able to liaise with regions timing different Eg Europe/America when neccessary ...