Position Overview
Explore a rewarding career at CCEOK as an Administrative Assistant, enhancing the client experience within Immigration Legal Services. This full-time position centers on managing client interactions and supporting effective communication.
In this pivotal role, you will act as the first point of contact for clients seeking assistance from the Immigration Legal Services program. Your efforts will create a professional and welcoming environment, while also streamlining the intake and consultation processes. Key tasks include scheduling, document processing, and maintaining communication channels between legal representatives and clients.
Key Responsibilities:
• Welcome and assist clients and manage incoming communications
• Schedule and confirm initial consultations and follow-ups
• Maintain communication with clients about essential processes
• Document case notes in the online management system
• Handle incoming mail and manage deadlines efficiently
Requirements:...