The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 700+ team currently across 12 locations and 9 time zones.

The Role

As a vital member of our team, the Client Experience Officer delivers outstanding experiences for our clients with both pre- and post-sales support through various channels, including live chat, email, social media, and phone. Reporting directly to the Team Leader of Client Services, you'll collaborate closely with fellow team members to ensure our clients' needs are met. In this role, ...