Client Experience ManagerKaruna Manor Care Home Christchurch Avenue, Harrow, Middlesex, HA3 5BD

The TLC Care ethos is people come first. At TLC Care, we specialise in the ownership and management of care homes, and we have an impressive track record of delivering high quality services. Our values — Truth, Love and Compassion — run through everything we do.

You will be the face of Karuna Manor.

Every resident, relative, visitor and prospective family who steps through the door should feel an immediate sense of warmth, welcome and belonging — a true home from home. That impression starts with you. As our Client Experience Manager, you set the tone for everything: the way people are greeted, the way the home looks and feels, the quality of the food on the table, the energy in the activities programme and the care that goes into every detail of the environment. You are the person who makes Karuna Manor feel like the place it should ...