Elevate client satisfaction and office efficiency as a Client Experience and Operations Manager in Vancouver. This full-time, in-person role combines client management, sales, and operational oversight.
In this hands-on position, you will drive sales while managing critical client relationships and ensuring smooth daily operations. Your responsibilities will include onboarding clients, supporting administrative tasks, and promoting marketing initiatives for business growth. You will strengthen operational flow and enhance the overall client experience while providing team leadership and people operations support.
Key Responsibilities:
• Serve as primary contact for client inquiries and office operations
• Build long-term relationships with clients for consistent satisfaction
• Conduct office tours and convert leads into business
• Lead recruitment and onboarding for new team members
• Oversee execution of marketing strategies and initiatives
Requirements:
• P...