Enhance member interactions as a full-time Client Experience Agent at Desjardins. You'll ensure satisfaction and empower clients with financial solutions while promoting cooperative values.
This temporary 12-month role requires you to support members and clients effectively at Desjardins. You'll utilize technological tools and applications to enhance banking efficiency and address issues. Your ability to identify business opportunities will also contribute to maintaining strong relationships through exemplary service delivery.
Key Responsibilities:
• Support members regarding technological tools for transactions
• Contribute to business development with service excellence
• Assist clients with fraud concerns and referrals
• Stay updated on standards, products, and services
• Adhere to compliance, security, and risk management rules
Requirements:
• High school diploma in a relevant field
• Minimum two years of relevant experience
• Knowledge of Desjardin...