Enhance member satisfaction as a full-time Advisory Agent at Desjardins. Utilize your expertise in technology and operations to assist clients with transactions and fraud resolution.
In this full-time on-site role, you will support members and clients by introducing them to applications and tools that empower them in financial transactions. Your primary responsibilities include maintaining business relationships and resolving fraud cases while staying updated on products and services in your field. Excellent communication skills in French are essential.
Key Responsibilities:
• Guide clients in using applications and tools for transactions
• Develop business relationships through service delivery
• Assist members with fraud or irregularities on accounts
• Monitor and process transactions to resolve issues
• Stay informed about industry standards and Desjardins products
Requirements:
• High school diploma in a related field
• At least three years of relevant...