**Responsibilities:**

+ Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues to others where necessary for interpretation of policy.
+ Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures, and precedents.
+ Advise others on how to design new processes and systems that meet professional standards.
+ Build effective working relationships within the internal client organization, delivering high-quality professional services with guidance from senior colleagues.

**Skills:**

+ Orient the organization around delivering to the key needs of clients.
+ Interpret, contribute to, or lead business case creation with client departments to quantify current costs, justify project investment, and identify the return on investment.
+ Probe and explore complex subjects thoroughly, extracting comprehensive infor...