Elevate client success with MaintainX as an Engagement Manager. Guide enterprise clients through onboarding and implementation processes utilizing your expertise in SaaS and technology.
As a key team member at MaintainX, you will bridge sales and delivery to ensure enterprise clients receive optimal onboarding experience. With over five years of experience in consulting or client-facing roles, you will facilitate smooth transitions from sales to implementation. Your role includes defining clear project scope, managing timelines, and addressing client concerns to foster long-term partnerships.
Key Responsibilities:
• Partner with sales during customer presales processes
• Lead transition from sales to implementation smoothly
• Develop and communicate achievable implementation plans
• Monitor project delivery progress and manage expectations
• Facilitate communication between MaintainX and clients
Requirements:
• 5+ years in professional services or SaaS roles<...